Shipping policy

SHIPPING & TRACKING

Last Updated: May 27, 2026

At SteadyTemp, we work hard to ensure your order is delivered quickly and safely. Please review our shipping information below.

Shipping Fees

  • We currently ship only to the United States and Canada.
  • Orders over USD $106 qualify for free standard shipping.
  • For orders under USD $106, shipping fees are:
    • United States: USD $8.50
    • Canada: USD $6.80

Estimated Delivery Time

  • United States: 7–10 business days (Monday to Friday)
  • Canada: 5–12 business days (Monday to Friday)

Please note: Delivery times are estimates and are not guaranteed. Transit times may vary due to your location, carrier schedules, customs, or unforeseen delays.

Order Cut-off & Processing Time

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Orders are typically processed and dispatched within 1–2 business days (Monday–Friday).
  • Orders placed after the cut-off, on weekends, or during public holidays will be processed the next business day.

Shipping Methods

  • Orders are shipped via trusted third-party carriers.
  • The carrier and method may vary depending on your location, package size, and service availability.

Order Tracking

  • Once shipped, you will receive a shipping confirmation email with a tracking number and link.
  • Please allow up to 48 hours for tracking to become active.

Multiple Shipments

  • If your order contains both pre-order and in-stock items, we may ship items separately to get available items to you faster.
  • You will receive separate tracking numbers at no extra cost.

Address Accuracy

  • Ensure your shipping address is complete and correct before placing your order.
  • SteadyTemp is not responsible for delays, misdelivery, or lost packages due to incorrect or incomplete address information.

Shipping Delays

  • Delivery times are estimates only and are not guaranteed.
  • Delays may occur due to customs inspections, weather conditions, carrier disruptions, or peak shipping seasons.

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